iscover 
The big four banks continue to dominate broker flows when it comes to commercial, business and asset finance loans, according to new data.
The major banks captured the largest volume of broker flows across commercial, business, and asset financing over the month of July, according to the latest Broker Pulse: Commercial Lending report by Agile Market Intelligence.
The report, which surveyed 140 active commercial brokers between 1 and 25 August 2026, captured brokers’ experiences with lenders throughout the month of July.
Building on the trend seen in previous months, the majors swept the board when it came to commercial finance deals from brokers.
ANZ received the largest volume of applications (26 per cent), followed by Commonwealth Bank (24 per cent), Westpac (16 per cent) and NAB (16 per cent).
For business loans, ANZ remained the most-used lender at 21 per cent, followed by NAB and Commonwealth Bank at 16 per cent each.
However, non-bank lender Shift outperformed Westpac (10 per cent) by 3 percentage points, capturing 13 per cent of all broker flows.
After raking in the highest volume of broker lodgments for asset financing, Angle Finance dropped from its top spot for broker flows.
According to the Broker Pulse feedback, Westpac gained the largest proportion of asset finance loans from brokers, at 31 per cent.
Angle Finance, meanwhile, slid to second place, with 29 per cent of brokers using it for an asset finance application. Non-bank lenders led in processing times across all three loan types, while also maintaining strong broker satisfaction with their BDM and credit assessment teams.
Pepper Money and Metro Finance processed asset financing applications in less than 1 business day, while Capital Finance closely followed at 1 business day.
Westpac and Angle Finance also recorded speedy processing times of 1.1 business days each.
On the other side of the spectrum, Commonwealth Bank took an average of 3.1 business days.
Majors lagging in broker experience ratings
While the majors were the winners when it came to the proportion of commercial business from brokers, they trailed behind non-major banks and non-banks for broker experience.
Suncorp maintained its 100 per cent BDM satisfaction rating in July, while Macquarie bolted from 91 per cent in June to 95 per cent in the reporting month.
Meanwhile, 100 per cent of brokers also registered satisfaction with the business development managers (BDMs) at non-bank lender ScotPac.
Among the majors, Commonwealth Bank received the highest satisfaction rating at 86 per cent, while NAB received the lowest at 78 per cent.
Similarly, the credit assessment experience was highest-rated among non-major banks. Capital Finance - a subsidiary of Westpac - received a 96 per cent satisfaction rating from brokers in the August survey. Macquarie followed closely at 95 per cent, maintaining its strong reputation for service quality.
Of the majors, Westpac topped the majors for broker experience during the credit assessment phase, receiving an 89 per cent satisfaction rating.
ANZ struggled to appease brokers, trailing well below the average with a 71 per cent satisfaction rating.
Non-banks the most responsive
Among the top 10 most used lenders for commercial mortgage loans, Pepper Money recorded the shortest turnaround time of 2.9 business days.
Dynamoney followed at 3.5 business days processing and Judo Bank at 5.3 business days. La Trobe Financial continues to struggle with turnarounds, from 8.9 business days as of June to 9 business days in July.
On a three-month rolling-average basis, major banks and non-bank lenders recorded an overall improvement in business loan turnaround times in July. Bizcap recorded the shortest time to an initial credit decision, at 1.2 business days, followed by Angle Finance at 1.5 business days and Prospa at 2 business days.
The major banks, in comparison, processed applications within 6.8–7.3 business days.
[Related: ANZ and Westpac lead broker usage across commercial lending]
Want to see more stories from trusted news sources?Make Broker Daily a preferred news source on Google.