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That’s according to the latest Broker Pulse: Commercial Lending report by Agile Market Intelligence, which, by surveying 130 active commercial brokers between 1 and 25 June 2026, found that the major banks continued to dominate broker flows in commercial lending.
Nonetheless, non-bank and mid-tier lenders also maintained their advantage when it came to turnaround times and broker satisfaction.
ANZ and Westpac lead broker flows
The major banks again dominated broker usage across commercial lending, with ANZ leading two of the three lending segments.
Australia New Zealand Banking Group (ANZ) was the most-used lender for commercial mortgages, appearing in the loan books of 30 per cent of brokers, ahead of NAB (20 per cent) and CBA (19 per cent).
The bank topped Agile Market Intelligence’s rankings for commercial mortgages last month as well.
ANZ also led business lending, recording broker usage of 23 per cent, followed closely by NAB at 20 per cent (which tied with ANZ last month) and CBA at 15 per cent.
Westpac remained the dominant lender in asset finance, topping the rankings with broker usage of 32 per cent.
However, non-bank lenders continued to feature prominently, with Angle Finance close behind at 30 per cent and Metro Finance at 28 per cent.
Non-banks continue to set the pace
Specialist and non-bank lenders again delivered the fastest turnaround times across each commercial lending segment.
In commercial mortgages, Prospa recorded the quickest average turnaround over the previous three months at 3.2 business days, ahead of Judo Bank (3.9 days), ING (4.4 days), and ORDE Financial (4.7 days). La Trobe Financial recorded the slowest processing time at 7.4 business days.
Business loan turnaround times were even faster among specialist lenders. OnDeck led the market with an average processing time of 0.7 days, followed by Bizcap (0.9 days), NOW Finance (one day), and Shift (1.5 days).
Among the major banks, Westpac was the quickest in the segment with an average turnaround of 6.1 business days.
Autopay retained its lead in asset finance, recording an average turnaround time of 0.7 days. Angle Finance and Metro Finance followed at 0.9 days and one day, respectively, while Westpac was again the fastest major bank at 1.6 days.
ING and Flexi Commercial top broker satisfaction
Broker satisfaction results continued to favour mid-tier and non-bank lenders across both BDM support and credit assessment.
ING achieved a perfect BDM satisfaction score of 100 per cent, the highest among authorised deposit-taking institutions, while Latitude Financial Services led the non-bank sector with 95 per cent ahead of ScotPac at 92 per cent.
Among the major banks, CBA recorded the strongest BDM rating at 91 per cent, followed by Westpac (88 per cent), ANZ (82 per cent), and NAB (75 per cent).
Credit assessment satisfaction followed a similar pattern.
Flexi Commercial recorded the highest satisfaction score among non-bank lenders at 97 per cent, while St.George Banking Group led the mid-tier banks with 96 per cent. ING followed at 94 per cent, ahead of Capital Finance at 90 per cent.
Among the major banks, Westpac and CBA shared the highest credit assessment satisfaction rating at 88 per cent.
[Related: ANZ appoints former NAB leader to board]
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