bank branch

More than 400 bank branches closed across Australia in the year to 30 June 2023, despite three of the four major banks halting closures amid a regional inquiry.

The prudential regulator is launching a public consultation on its ‘points of presence data’, as recommended in a regional banking report.

A property investment scam has come close to costing an NAB customer hundreds of thousands of dollars before it was stopped by a branch manager.

A customer-owned bank has informed the regional banking committee that the majority of its customers rely on face-to-face services for home lending.

Regional bank services have come under even closer scrutiny, as ADIs justify continued branch closures to a senate committee.

Bendigo Bank has announced the closure of 10 branches spread across five regional communities, carrying on the recent trend of branch closures.

The major has been working to improve customer choice by investing into its branches, providing added flexibility and support.

Australia’s banking authority will soon introduce a new protocol to ensure banks communicate better when branches close.

Is the era of the physical bank branch coming to an end? The latest data has analysed how stores are shrinking, potentially making way for a new world of banking.

Changes to the way lenders operate over the last few years have completely shifted processes. Now, brokers and banks alike are forced to conform to new ways of working and, as a consequence, ...

Recent data has highlighted that Australia is a world leader in banking digitisation. However, there is still a demand for bank branches.