iscover 
The platform, developed in consultation with broker partners, is designed to provide a more intuitive and transparent application process.
ME Bank (ME), a subsidiary of Bank of Queensland (BOQ), said that the platform reduces administrative tasks, improves visibility across the application life cycle, and offers brokers clearer oversight from submission through to settlement.
The new system includes real-time loan tracking within the broker portal, intended to improve efficiency and provide greater certainty. ME said this is supported by training and guidance to assist brokers in adopting the platform.
Johnny Lockwood, BOQ Group general manager, broker and strategic partnerships, said the initiative is focused on improving usability and control for brokers.
“Our new home lending experience is a significant leap forward, giving brokers simplicity, control, and confidence to serve their customers,” Lockwood said.
“We’ve focused on removing friction and creating a truly seamless lending experience.”
The platform introduces two core home loan products: the EconoME Home Loan, positioned as a no annual fee option, and the CompleteME Home Loan, which offers additional flexibility, including the ability to hold up to 10 offset accounts per entity.
ME has also expanded its lending policy settings to support a broader range of borrower scenarios. These include negative gearing, interest-only periods of up to 10 years on variable investment loans, flexible fixed and split loan structures, and the option to collect rate lock fees at settlement.
For self-employed borrowers, the lender has introduced a three-option assessment model, covering wages-only applicants, as well as those providing one-year or two-year financials.
Customers will access the lending experience through the ME Go app, which allows management of repayments, offset accounts, and loan visibility, alongside payment functionality via Osko and PayID.
Lockwood said broker input played a key role in shaping the platform.
“Our broker partners have been instrumental in shaping this new home lending experience,” he said.
“The launch follows a comprehensive staged aggregator program throughout 2025. Their feedback shaped the training, tools and support built around the new home lending experience, and we’re committed to continuing that collaboration as we expand into more complex lending scenarios.”
He added that further updates are planned, including support for off-the-plan purchases and construction lending.
Tech takes centre stage
ME is not the only lender seeking to streamline processes through tech. Just last week, AMP’s CEO, Blair Vernon, announced the bank will be prioritising AI and tech moving forward.
Similarly, a new white paper has found that lenders are significantly integrating artificial intelligence (AI) and automation into mortgage workflows to handle growing volumes, tighter regulation, and more complex credit profiles.
For brokers, a variety of new platforms are going live, including Quickli’s new subscription tier, Mortgage Choice’s new Lending Toolkit, and Cynario’s expanded Alex Gen2 platform.
Other products, such as Cloudcase, threaten to disrupt the role of brokers entirely.
[Related: The AI search shift brokers can’t ignore]
Want to see more stories from trusted news sources?Make Broker Daily a preferred news source on Google.